Operational Improvement

Operational leadership in a world of unknowns can be like trying to solve a puzzle blindfolded.

HOME Management Technology Strategy Development & Execution Organizational Change Leadership OPERATIONAL IMPROVEMENT Organizational Resilience Technology Enablement


Today's business world moves at an unbelievable pace and leaders are challenged to manage frequent changes in running their operations. These often center on the interlocking puzzle pieces of People, Process and Technology, factors which must all be addressed simultaneously to drive operational improvement.


How Mazars Helps


We actively listen to our clients, seeking first to understand what challenges they are facing, then working with them to generate tailored solutions to help them achieve lasting and meaningful results. Our Operational Improvement experts seek to introduce implementable, "best practice" solutions that are agile, customer-centric and offer our clients a competitive advantage.


We understand that not every "best practice" is appropriate for every client - our goal is to introduce concepts, technologies and process solutions that fit each unique client situation and are innovative, reduce cost, and generate efficiencies while adding value, helping the organization grow and operate better.


Our Approach

A cornerstone of our Operational Improvement is a focus on understanding the process value streams that correspond to the organization’s workflow of how they conduct business. Our value stream mapping includes the Finance function, the Human resources function, and the Supply Chain function (i.e., warehouse, distribution and logistics, procurement, and shop floor). We provide the answers our clients need to drive operational improvement and excellence. Answers that generate significant and lasting cost savings, efficiencies, and optimal operating structures that leaders can rely on today and into their companies’ futures.


Value Stream Mapping Benefits

  • Re-design the physical and information flows for a value-added workflow
  • Detail the people, processes, information and technology involved in a visual and top down manner
  • Allow the organization to easily identify gaps in information and data efficiency, security and
    opportunities for process improvement
  • Determine meaningful ways to improve the business, reduce cost and complexity


Typically Examined Value Stream Categories


We help our clients achieve full understanding of their process capability when we combine our Process Assessments (using Value Stream mapping) with detailed Process Benchmarking. The end result is a set of action steps the client can undertake to realize benefits, savings and efficiencies.


Our Services


Key Benefits

  • Strategic roadmap to create improvement
  • Helps leaders to gauge operations capabilities and challenges
  • Enhance, optimize, and improve Finance, Supply Chain and Human Resources processes across the enterprise



Jonathan Stomberger | Principal
Detailed profile